Help! Lacie external drive not working!

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  1. #11

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    Yeah, I do that, so nothing really important has been lost. Just lots of music and videos and stuff like that. Shame but not the end of the world.

    What brand of external drive do you use? I now have 3 dead lacies in my desk draw.


  2. #12

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    Quote Originally Posted by HKNewBi
    What brand of external drive do you use? I now have 3 dead lacies in my desk draw.
    Have you tried isolating the issue?
    Can you separate the Hard disk from the La Cie circuitry.
    Have you tried accessing the disk by itself?


    As I am a bit of a techie, I use a USB drive connector with bare drives. I have a number of those around.

  3. #13

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    "Viagra" Disk problems.

    Quote Originally Posted by kiwi_bc
    Have you tried isolating the issue?
    Can you separate the Hard disk from the La Cie circuitry.
    Have you tried accessing the disk by itself?


    As I am a bit of a techie, I use a USB drive connector with bare drives. I have a number of those around.
    I would agree with "Kiwi" -- there's nothing wrong with pulling the unit apart to extract the "Viagra" (Hard) Disk and seeing / hearing that it is spinning on a separate ~$30 external adaptor with its own power supply & IDE/SATA plug one end to USB on the other.

    If it works - then I would suggest an online purchase of SPINRITE 6 from GRC.COM - it's a tiny, but effective, test *&* recovery program for all formats from FAT thro' to NTFS & Linux.

    It takes ages & ages to run on a large HD - but who's going to worry when it does a great job. Expect ~24 hours of testing!!

    It gave me the "proof" that my IBM 80GB 3.5" drive was close to "Turning up its Toes" - just before the warrantee expired - and got me a No-Quibble replacement drive..... but not the long haul from Pok Fu Lam to Kowloon Bay!

  4. #14

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    the possibility of 2 HD's going down at the same time is so remote i would say it has to be something else. try new USB cables in different USB slots or perhaps even try another computer..... just to prove which is the faulty appliance


  5. #15

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    Thanks for the replies. I will take the Lacie apart. I have all the cables and stuff to hook it up directly. It sounds like it is spinning and the light comes on. It also gets ridiculously hot in true Lacie fashion.

    The first thing I tried was different USB cables, slots and different power supplies and on a different PC. No joy.

    I haven't had 2 HDD's go down at once so that isn't an issue.


  6. #16

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    Quote Originally Posted by HKNewBi
    Tried all that before, Windows simply can't see the drive.

    I don't think it is a master / slave issue as there are no jumpers accessable to change.

    This is the 3rd Lacie external drive I have had stop working in the last 2 years. Maybe there is a lesson there.

    The logical thing to do is 2 hook it up 2 another box and if that doesnt work then its the drive and not your PC. Isolate the prob instead of jerking around connect/reconnect. Wasting time IMO.

  7. #17

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    It is definately the drive. There is no doubt about that.

    As in my original post, I have 2 Lacie drives, one works, the other doesn't. Swap the power and USB cable, still one works, the other doesn't. Rules out cables and power supply and USB port.


  8. #18

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    Quote Originally Posted by HKNewBi
    It is definately the drive. There is no doubt about that.

    As in my original post, I have 2 Lacie drives, one works, the other doesn't. Swap the power and USB cable, still one works, the other doesn't. Rules out cables and power supply and USB port.
    what I meant is literally taken the things apart. i.e. take out the bare drive (if that's possible)
    the issue may be the LaCie electronics as straight HDD don't often fail in under 3 years.
    What brand is the HDD? Samsung, Seagate, IBM...???

  9. #19

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    Opened up all 3 of them.

    2 are Maxtors - manufactured Nov 04 and Jan 05. The other (and the latest one to die) is a Seagate but doesn't have a manufacture date.

    Reckon there is any way of getting these replaced under some sort of warranty?


  10. #20

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    Quote Originally Posted by HKNewBi
    Opened up all 3 of them.

    2 are Maxtors - manufactured Nov 04 and Jan 05. The other (and the latest one to die) is a Seagate but doesn't have a manufacture date.

    Reckon there is any way of getting these replaced under some sort of warranty?
    and tested them directly (or with a separate USB adapter) with a PC?

    re warranty - hmmm - not sure now since you opened the cases but perhaps you can put them together and give it a try. What's the warranty period? A lot of HDD have 1 or 3 yr warranty

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