We have PCCW and having troubles still with email. Internet seems to be working fine. We have a server here that is connected to our US servers through a VPN tunnel. The servers basically mirror each other.
From my home (where I also have PCCW) this morning everything was working with no problem, but it was at 6 am before HK internet traffic kicks up. When I tried getting email from my office at about 10:30 this morning I couldn't anything off of outlook. It looked like it never really connected with the exchange server. I then dialed up with ATT and got emails no problem. Since my ATT dial up works, it looks like PCCW is the problem and I can only get generic answers from them.
Right now, my office is basically crippled and I need to get them back up. I thought about installing everyone's machine with ATT dialer and have our users dial up for their email, but it would be a huge premium since we have to pay international minute rates. (again internet is no problem, it is email) Anyone have any other ideas I could try? I would really like to hear from people that connect to US servers for their email and have PCCW for their ISP. What did you do to get going again? Is there any local ISPs that I can get some quick dial up accounts with to use in the interim? I need a way to connect witout using PCCW's network.