Please don't throw jargon at me as I'm confused enough as it is!
I have a Lenovo s960 which I bought from PRC merchant.
Updated it yesterday and now I no longer have Google Playstore, Gmail or anything else Google related.
It says the Playstore app cannot be downloaded and whilst I can download Gmail and the icon is on the screen, every time I click on it, it says it has stopped working.
I have searched Google (high and low) and I THINK this is what I did...updated a Chinese PRC update so the system changed to Kitkat (whatever that means) 4.4.2.
So is there a way to undo this update?
Do I try and root the phone?
Do I use factory reset? In which case, will it be taken back to the pre-jailbreak state or the 'everything in Chinese language' state?
Failing that, is there a shop in HK/Kowloon that can restore it to its original state?