I know this has been covered a few times already, just want to check some views.
I signed up to an 8MB package. Am well aware that to get that speed I would have to be very close to the exchange.
At present the fastest speed I get is around 3MB.
Is this simply because of external factors out of PCCW's control, or could it be that there is a fault on my line.
I have over the past week tried to contact Now Broadband, but I keep on getting put on hold.
Thanks!