A new way to say "bend over".
In the mean time, we as consumers have absolutely NO way of terminating contracts. I am struggling to find ONE thing that any provider commits to providing you."We" and "us" means XXXXXX. We will provide you (the “Customer”) with ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE.
You should note that we may
(i) deactivate ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE at any time without notice to carry out system maintenance, upgrading, testing and/or repairs;
(ii) limit or suspend your access to ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE without notice where we are of the opinion that such action is appropriate as a result of your use of ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE;
(iii) without limiting the generality of sub-clause (ii) above, suspend and/or terminate the ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE without notice to you where we are of the opinion that the ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE is used for spamming activities or sending commercial electronic messages not in accordance with the applicable laws and regulations;
(iv) expand, reduce, replace and/or modify any of the Services (in whole or in part) (being any of the Services which may be accessed through ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE or supplied by us together with ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE), or any Content (being any still picture or other series of moving images, whether animated or otherwise, music video, music, data, information and/or other material, goods or services that may be accessed through ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE), (
v) amend the amount of any fees, introduce new fees and/or amend the terms and conditions of this Agreement, and/or amend any operating rules which govern your use of ALWAYS-ON BROADBAND INTERNET ACCESS SERVICE by: (a) posting the details of such amendments on our website and/or (b) sending you a notification of such amendments via post or such other means as determined by us, such amendments to take effect 7 days after any such posting on our website is made and/or on the date as specified in such notification is made.
Keep in mind that this is a $3000 contract and not your $100 / month residential service. We've even looked at higher grade contracts and there is very a consumer can do to back out, if the telco's service is crap.
How do SMEs get out of contracts where the telco fails to deliver nothing?