What the smack is up with HKBB?

[justsomebody2]

This is weird, I applied for thier 25 HKBB plan over a month ago, a week has gone by then ran into the same sales person and asked him what's up, he said "they did not have anymore lines leading to my building and that they are working on it ASAP".

Calls me a week after and asked if I can call their installation department and that they cant reach me via mobile, everyone in the whole world can reach me though but not HKBB.

Two weeks gone by now & they still have not called me for installation schedule yet, if this reflects anything to their customer support, I'm just sticking with my Netvigator plan, even tho they are not much better.

[MrMoo]

if this reflects anything to their customer support, I'm just sticking with my Netvigator plan, even tho they are not much better.

HKBB and their parent company are just one big joke, avoid at all costs.

[eltonT]

You know the 25Mbps BB25 is offering is only limited within HK lines, if you are going to websites outside HK the speed dramatically decreases. That's why I told my parents always stick with Netvigator even though is a bit costly. You can always negotiate for a discount when your contract is coming to the end.