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  • 1 Post By Fatelvis

Dead apple power cable

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  1. #1

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    Dead apple power cable

    One of our (newish) power cables has died. Not sure why as it's not been much used. Does anyone know the right procedure for this? We don't have apple care and I don't know which laptop it came with or if it was a stand alone purchase (I did purchase one at the airport not too long ago on account of leaving it in Taiwan by accident!). No receipt.

    No point in plodding into town to the Apple store if they are going to say they cannot do anything about it without a receipt!


  2. #2

    Join Date
    May 2008
    Posts
    325

    The cable between the wall and the adaptor, or the cable between the adaptor and the device (magsafe, or magsafe 2?)

    Best bet is to go to the apple store with the newest laptop you have and say "It don't work". (make an appointment first)


  3. #3

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    I have not tried to ascertain whether or not it's the magsafe bit or the other bit. I guess I should!


  4. #4

    Join Date
    Dec 2011
    Location
    Tsim Sha Tsui
    Posts
    3,963

    This might be too late....

    From experience its about 90% chance its the adapter itself, and 10% the fuse in the plug.

    All you need to do is bring a copy of the serial number of the newest laptop you have....that is it has the same connection: MagSafe or MagSafe 2.

    If you purchased it in an Apple Store, chances are they took down your email on payment and would have sent you an email receipt as well.

    MovingIn07 likes this.

  5. #5

    Join Date
    Jan 2011
    Location
    N.T
    Posts
    500

    Have a quick look at the magsafe part and see if one of the pins is stuck down in it's hole. You can poke it and it usually pops back up. Worth a go..

    MovingIn07 likes this.

  6. #6

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    Thanks for those suggestions. Not too late ... I took it into town that day I posted but never got to the apple shop so it's been sitting on the side waiting for another trip into town ever since!