done with dell

[dumbdonkey]

i am so done with dell. never again.

[wtbhotia]

i am so done with dell. never again.

But Dell is good la LOL

Our company changed all laptops and desk tops to Dell a few years ago, my lap still still going strong

[dumbdonkey]

But Dell is good la LOL

Our company changed all laptops and desk tops to Dell a few years ago, my lap still still going strong

good luck

[wtbhotia]

good luck

luckily its a work equipment so anything happens I just shout at the IT guy and get them to fix it.

Whats your beef with Dell, not that i would buy dell if it was coming out of my own pocket.

[dumbdonkey]

this is a work issue. my dell is out of warranty. hard drive crashed. Dell cannot provide the original OS and the drivers on a disk. why? why do i have to wait till tomorrow? i thought we were in the digital age.

[mobtrio]

this is a work issue. my dell is out of warranty. hard drive crashed. Dell cannot provide the original OS and the drivers on a disk. why? why do i have to wait till tomorrow? i thought we were in the digital age.

Unfortunately, digital age mostly mean the latest version/model. Considering your machine has pass the warranty period indicate that it is quite an 'old' model. Internet should provide the drivers on most cases.

[dumbdonkey]

Unfortunately, digital age mostly mean the latest version/model. Considering your machine has pass the warranty period indicate that it is quite an 'old' model. Internet should provide the drivers on most cases.

yes but this should be the service. installation OS and all the drivers. why is it so hard?

[mobtrio]

Hemm, may be they can provide fast service for their selected latest models only? May be they do not have physical tools (drivers etc) for your model and need time to prepare it? Assuming that the problem is related to 'old' model, not Dell overall service level.

[jgl]

yes but this should be the service. installation OS and all the drivers. why is it so hard?

And it never, ever, occurred to you do take backups, did it?

Thus bypassing Dell, or any vendor customer service issues completely.

Install a vanilla OS. Download the drivers from Dell instead of expecting everything on a silver platter. Then take backups.

[jgl]

yes but this should be the service. installation OS and all the drivers. why is it so hard?

What 'service' are you paying for here, exactly? Your machine is out of the warranty period, i.e. the period you pay to keep receiving support services. Out of this period, it's your responsibility to keep your gear taken care of, or if you're not able to do that, pay for extended warranties.