This is why I moved to using a 5G router after years of 6Mb speeds from PCCW/HKT, the convenience alone offsets the much large fees per month.
I live in TST, in an old walk up building. Iâ€™ve searched HKBNâ€™s website and thereâ€™s an optical line to the building to the left and to the building to the right, AND to the building opposite the road. So when I politely sent them an email to ask them if there was any possibility that when they the installed the cable outside there would be a point to hook up my building, their reply was that for logistical reasons they dug up the road from both ends but did not meet in the middle right where my building is. Letâ€™s just say my next email reply to them was much less than polite.