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New HKBN Subscription - Through official website or stalls on the street?

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  1. #1

    Join Date
    Nov 2019
    Posts
    15

    New HKBN Subscription - Through official website or stalls on the street?

    Hi guys

    I'm currently serving my 14-day home iso and in need of a broadband plan - hoping to have them to come to install the day I got my freedom back.

    I can see that online appointment is possible through HKBN website however what are the perks of subscribing through the HKBN stalls on the street VS through the website? Do you get better deals / freebies or the packages are pretty standard with what published online?

    And on the installation fee is it something that can be waived usually?


  2. #2

    Join Date
    May 2009
    Posts
    724
    Quote Originally Posted by ben_king1991:
    Hi guys

    I'm currently serving my 14-day home iso and in need of a broadband plan - hoping to have them to come to install the day I got my freedom back.

    I can see that online appointment is possible through HKBN website however what are the perks of subscribing through the HKBN stalls on the street VS through the website? Do you get better deals / freebies or the packages are pretty standard with what published online?

    And on the installation fee is it something that can be waived usually?
    First check if it is available in your building.
    Don’t know if there is a difference between stalls and website but I have never paid installation fee when I signed up with them (several years ago) in the mean time changed to Smartone (same underlying provider)

  3. #3

    Join Date
    Nov 2019
    Posts
    15

    Thank you. Had a look at Smartone yes it is significantly cheaper!


  4. #4

    Join Date
    May 2009
    Posts
    724
    Quote Originally Posted by ben_king1991:
    Thank you. Had a look at Smartone yes it is significantly cheaper!
    Easy choice then. As they deliver technically the same thing.

  5. #5

    Join Date
    Oct 2006
    Location
    Hong Kong
    Posts
    14,045

    Also have a look at China Mobile. Again, HKBN provide the backbone.

    Have to say though that China Mobile has flaked out a couple of times since I've used them for about 15 months. Technician normally comes the next working day.

    shri likes this.

  6. #6

    Join Date
    Nov 2019
    Posts
    15

    Thanks Pin! Looks like CMHK is the winner! $108 (normal price $158) vs Smartone $128 (normal price $208)!

    shri and irisboards like this.

  7. #7

    Join Date
    Dec 2002
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    ???
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    32,735
    Quote Originally Posted by pin:
    Also have a look at China Mobile. Again, HKBN provide the backbone.

    Have to say though that China Mobile has flaked out a couple of times since I've used them for about 15 months. Technician normally comes the next working day.
    Does China Mobile use HKBN transpacific bandwidth or do they route through their own connection?

    I think I am up for renewal and have been getting sms messages from HKBN.

  8. #8

    Join Date
    Nov 2019
    Posts
    15

    Yeah that’s something that I concern too. Wondering if they will route all the traffic to their PRC servers for processing!


  9. #9

    Join Date
    Dec 2008
    Location
    -
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    1,693

    China Mobile's sales rep claimed they have their own network.


  10. #10

    Join Date
    Oct 2006
    Location
    Hong Kong
    Posts
    14,045
    Quote Originally Posted by shri:
    Does China Mobile use HKBN transpacific bandwidth or do they route through their own connection?

    I think I am up for renewal and have been getting sms messages from HKBN.
    Have no idea. I am sure you can do IP lookups etc, but can't figure that stuff out. If you can let me know how to figure that out I can look into it.

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