PCCW wifi issue

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  1. #1

    Join Date
    Nov 2008
    Posts
    568

    PCCW wifi issue

    My phone can't connect to their wifi. It always say "sever error". I went to their store, and their staff could not figure it out either. They can use their cell phone to connect to PCCW wifi with my account information. I called their customer representative, but they are not helpful either. I am wondering if it has to do with my cell phone. It is Nokia E51, which is not sold in Hong Kong. It can't be..
    any idea?


  2. #2

    Join Date
    Jun 2005
    Location
    Hong Kong
    Posts
    23,221

    If you're running S60 then this is PCCW's how to guide: http://www.pccwwifi.com/eng/download/Doc1e_S60_ws.pdf

    Hope that helps.


  3. #3

    Join Date
    Nov 2008
    Posts
    568

    I followed the steps. So did three staffs at the PCCW store.
    I had no problems with wifi hotspots other than PCCW. I am pretty sure it is not my phone's problem. PCCW staffs are clueless.

    Quote Originally Posted by PDLM
    If you're running S60 then this is PCCW's how to guide: http://www.pccwwifi.com/eng/download/Doc1e_S60_ws.pdf

    Hope that helps.