yes, I had a good day, continuing,
in the case of PCCW (& other 100m & 500m providers hk/s'pore who obtain portal access from PCCW or S'ingTel) offer a Gigabit ETHERNET Passive Optical Network (GPON) NOT Ethernet Fibre-to-the-Home (E-FTTH) and vlan is the "Frame" based (in HK) software schema facilitating packet tagging/efficient routing pathways to minimize maximum bandwidth requirements, while the autonomous system numbering is an addressing schema; and again the wretched Huawei hg863 gpon can not be trawled (selective dumping, or other) for the ip address, because said ip address constantly changes. resulting in problematic downstream diy wireless router installs.
moving on, PCCW iNow HD TV is problematic (dropped frames, frames freezing & banding) even with newest/very good quality tv's (both led/lcd's & plasma's 2D/3D experience issues) due to Richard's choice of fixed bandwidth video stream gateways, instead of more expensive dynamic time division dedicated iNow gateways -- "from management level tech support iNow - keep log when watching and call reporting anomolies, v. frequently, to establish need for gateway upgrade" (there are several such switch clusters determined by physical distance from central office.
Ask Me How I Know... and I have had samsung (led/lcd 3d's) and panasonic (plasma / latest revision of pioneer's kuro series) to tweak (3) times and they have brought out PCCW techs and everyone recorded artifact images - above a certain price level things happen without having to ask...
PCCW will send service techs to take images of screen artifacts for tech reports - FIY the media stream content provider (Time Warner HBO) requires auditing of image quality as part of license/franchise to PCCW & does not like direct phone calls to corporate usa office from subscribers in hk- when this occurs PCCW rec's boot on it's backside... & reminding of potential financial liabilities (no more video content to sell)... AND THEY WILL CHANGE OUT YOUR HD Decorder Box SEVERAL TIMES!