PCCW pocket wifi

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  1. #1

    Join Date
    Jan 2005
    Location
    Big Wave Bay
    Posts
    115

    PCCW pocket wifi

    Anyone has problems with the PCCW hotline besides me??

    Problem: Pocket wifi suddenly reset its own password, I took it down to Mongkok and got it reset. "How to change the password", I ask. "Call the hotline", I am told. BTW from past experience, I hate calling the hotline and I am on hold at least 10 min......

    Anyway, I call the hotline, get the run around, finally say I can change the password on their website. Try to register on their website but they say they will send the activation code to the mobile.... but how to I get an SMS from the pocket wifi??!! Anyway, I don't really feel like calling the hotline again, so does anyone know how to change the password on the Netvigator Pocket wifi??

    Definitely not renewing when contract ends!!

    Jean


  2. #2

    Join Date
    Feb 2010
    Posts
    7,441

    Sorry I can't help but I love walking into the store and then sitting on the phone to call their hotline. Defeats the purpose of going to a store. Happened to me a couple of times.