Anyone has problems with the PCCW hotline besides me??
Problem: Pocket wifi suddenly reset its own password, I took it down to Mongkok and got it reset. "How to change the password", I ask. "Call the hotline", I am told. BTW from past experience, I hate calling the hotline and I am on hold at least 10 min......
Anyway, I call the hotline, get the run around, finally say I can change the password on their website. Try to register on their website but they say they will send the activation code to the mobile.... but how to I get an SMS from the pocket wifi??!! Anyway, I don't really feel like calling the hotline again, so does anyone know how to change the password on the Netvigator Pocket wifi??
Definitely not renewing when contract ends!!
Jean