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  • 2 Post By bdw
  • 1 Post By shri

3 sim card not working abroad

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  1. #1

    Join Date
    Oct 2012
    Posts
    6,531

    3 sim card not working abroad

    Our 3 sim cards don't work abroad. We can't receive an SMS. Any troubleshooting ideas?


  2. #2

    Join Date
    Dec 2002
    Location
    θ–„ζ‰Άζž—
    Posts
    47,964

    Are these your normal SIMs on roaming or are they data-roaming sims purchased off-plan?

    Kowloon Goon likes this.

  3. #3
    Quote Originally Posted by Elegiaque:
    Our 3 sim cards don't work abroad. We can't receive an SMS. Any troubleshooting ideas?
    Download their app, if you can...

  4. #4

    Join Date
    Feb 2009
    Posts
    8,280

    Have they worked before on previous occasions? Or this is the first time you are trying them? Many sims will not be enabled for roaming unless you specifically enabled/signed up for it. But give them a call and they should be able to enable quickly for you.

    huja and Elegiaque like this.

  5. #5

    Join Date
    Jun 2010
    Location
    Tri-State
    Posts
    11,645
    Quote Originally Posted by bdw:
    Have they worked before on previous occasions? Or this is the first time you are trying them? Many sims will not be enabled for roaming unless you specifically enabled/signed up for it. But give them a call and they should be able to enable quickly for you.
    Yep. Make sure your settings are so that Roaming is enabled.

  6. #6

    Join Date
    Oct 2012
    Posts
    6,531

    Thanks very much. It's our regular monthly account. Since we changed it a couple of years ago, it hasn't ever worked abroad.

    Need to receive a text to use banking services.

    Let me try to get in touch to activate it. The card is already abroad. :/


  7. #7

    Join Date
    Jan 2019
    Posts
    1,237

    does the card work in hong kong?


  8. #8

    Join Date
    Oct 2012
    Posts
    6,531
    Quote Originally Posted by aquaman:
    does the card work in hong kong?
    Yes of course.

  9. #9

    Join Date
    Feb 2011
    Location
    Hong Kong
    Posts
    6,317

    Depends on your plan. I have one of those cheap plans and it doesn't work overseas (well its not supposed to). =D Then I have another SIM that works everywhere unfortunately so I have to take that one out of the phone.