You should be sorry, to just spout off like that - but apology accepted.
Next time -- please take time to investigate other similar posts on this subject and you may see things in a more circumspect light.
My comment of " up to " is valid. In PCCW terms and conditions ( the very very small print ) they state they do not guarantee quoted speeds and the amount stated is UP TO. Or words to that effect.
There are many many threads on Geoexpat explaining that.
FYI - I am a customer OF but do not work FOR --- PCCW. I have an 8m line and sometimes its fast, sometimes its not. Even the much vaunted HKBB 100M service can be slow as a snail if you care to search for reports here. No one is perfect - Its a fact of life and -- advertising.