Maternity Insurance

[revesi]

I am not covered under my husbands insurance policy and I am looking to get maternity cover . I am with AXA PPP currently and dealing with them has being a hellish nightmare. They are so unprofessional. So I am looking to change. Are there any mothers/fathers here who have had a good experience with an insurance company specially for maternity cover?

[HowardCoombs]

We've used PPP for 15+ years and no hassles at all. They pay quickly and with minimal fuss.
I'm curious about the difficulties you've had with them. Would you care to share?

[revesi]

Really? Im surprised at that! I filed a claim 3 months back and its still outstanding. Everytime I call they tell me someone will call back and no one calls back. I was told my claim has been dealt with and cheques are on the way. I was waiting and waiting so I called them back. Next thing - I get a letter ( 3months later) and the receipts I submitted are not readable so please re send them. So after being told the cheques have been despatched, this mail just doesn't make sense.

Hey are you a Brit by any chance?

[HowardCoombs]

My wife is a Brit, I'm a Canadian.
We submit things to the UK office and they do direct deposit (we never ask for cheques).

Honestly, in 15 years we have claimed for all kinds of things including 2 pregnancies without any hassle whatsoever.

We have also done pre-approvals from time to time when something big was about to come. In such casese, we didnt have to pay anything and PPP settled with the hospital and doctor directly.

I cant say anything negative about them at all. Whenever we call, we get a native english speaker who listens and understands the issues and just deals with whatever needs to be dealt with.

[shri]

Cleaning up .. no use soliciting and then leaving important info to PMs. We also don't do "I've left you a PM" type bumps on threads.

We've had a fair few complaints about biased "advice" from IFA types....