Just a quick question.which bank is better in terms of service, banking and everything, recently the standard chartered phone service got horrible the people at the english line barely speak english and they just end up pissing you off or infuriating. I mean IT'S THE ENGLISH LINE, why are they putting people barely speaking english on the line and they always answer the line in chinese, when they should in english. it was not like this before, but recently they got horrible so i'm considering changing to Hang Seng Bank but not sure if they are better than Standard chartered or not. shud i stay with standard chartered or go for hang seng, the only reason i'm with standard chartered cuz i have a 50k credit card from them but their service got worse.
Thanks.