Citibank ATM Charges

[Stu79]

Mui Wo? There's one there at the Bank of East Asia (Shop AS, Silver Centre Building, Silvermine Bay).

And Wellcome at DBN does cash back.

The butcher delivers to DB but you have to give the guy cash off the ferry.

[Claire ex-ax]

Your options:

1. Move
2. Open an account with HSBC or Hang Seng
3. Use one of the three places in DB providing 'cash back'
4. Venture out of DB, to TC or IFC.

or
5. Become vegetarian and do your own cleaning!

[Lootoo]

Did it too and from memory the fee was at least 20 hkd.

That sounds about right, but I don't remember precisely because I have successfully avoided HSBC cash machines for at least 18 months!

[JuiceSqueezer]

When withdrawing $900 from a Hang Seng machine with a Citibank card, I was charged $26. Annoying enough to make me avoid those ATMs.

In general, I've found Citibank customer service to be really straight forward, much better than I've heard from friends with HSBC accounts. Replacing my credit card was super simple and free after I (stupidly) left it at a shop in the airport when going on holidays and didn't affect the companion card. Other things like opening new accounts have been relatively hassle free.

[Stu79]

Your options:

1. Move
2. Open an account with HSBC or Hang Seng
3. Use one of the three places in DB providing 'cash back'
4. Venture out of DB, to TC or IFC.

or
5. Become vegetarian and do your own cleaning!

1) Working on that
2) No, I hate HSBC which is the point of this entire thread!
3) Will do
4) I do, though I'm amazed that everyone seems so baffled that on occasion I may need cash nearby where I live. Is this such a huge surprise to everyone?

5) I didn't come here for a lecture on communism!

[Louiseamanda]

Hi

in the end then, how much did HSBC charge you ( for the 'international ' transaction) when you used yor citibank card to withdraw ?

Thanks

[Stu79]

Hi

in the end then, how much did HSBC charge you ( for the 'international ' transaction) when you used yor citibank card to withdraw ?

Thanks

I recently had to withdraw $700 so I chanced it and the charge was $14.50 which is steep. However, overall the change has been so worth it, Citibank are in a different league in terms of service and ease of use.

Though I'm left with only an HSBC machine in DB, when you're on the island you can use practically any machine you like for free which is great. This means no more lunchtime queues for the machine as everyone crowds around the same bank.

[Louiseamanda]

Hi

we also citibank

we queried HSBC's charging, as they charged about $150 once, i think. Bank put it back.

I was charged HK$ 7.19 on a $300 withdrawal (cos citibank machine next to it was out of hk dollars)

yes its a lot as other non Jetco charge less than that.

Seems you can negotiate bank charges here, if they want your custom.