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  • 5 Post By shri
  • 1 Post By vyral_143
  • 1 Post By jgl

Citibank - "I agree" Bumfuckery

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  1. #1

    Join Date
    Dec 2002
    Location
    薄扶林
    Posts
    43,427

    Citibank - "I agree" Bumfuckery

    A new service is now available via Citibank Online & Citi® Mobile App!


    Click ‘I Agree’ to activate the service of transferring funds to a non-registered payee in both Citibank Online and Citi® Mobile App subject to a maximum HKD 10,000 daily limit. If you wish to disable this new service, please follow the steps below.

    1. Click here to download the form
    2. Fill in the form and input ‘zero’ for non-registered accounts > Citi JETCO Pay Transfer/ FPS Transfer
    3. Return your completed form by uploading it to www.citibank.com.hk/banking-form?noembed > Decrease daily transfer limit > "Submit Form Here"
    4. Click ‘I Agree’ to continue using other Citibank Online and Citi® Mobile App services.

    Please Note:


    1. The adjusted limit will be effective on the 2nd working day after the form is received.
    2. If you click ‘I disagree’, you will not be able to have (1) online banking access, (2) mobile online banking access, (3) and the access to view e-statement and e-advice. You may contact CitiPhone Banking Hotline at 2860 0333 for enrolling paper statement (subject to relevant fees), if necessary.
    How difficult is it for Citi to allow you to adjust your transfer limits, online?

    Sneaky bastards - if you disagree to the transfer service, ALL your online access will be shut down.
    Last edited by shri; 31-01-2019 at 02:59 PM.
    jgl, Rob2020, MerMer and 2 others like this.

  2. #2

    Retards! They want us to submit form for disabling new service which is pushed down throats of users.

    DrWho likes this.

  3. #3

    Join Date
    Dec 2002
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    薄扶林
    Posts
    43,427

    This applies.... I'm sure they have good intentions.

    "Never attribute to malice that which is adequately explained by stupidity."

  4. #4

    Join Date
    Feb 2009
    Posts
    7,550

    I just clicked I agree. I got lost half way through reading it but just assume it enables their FPS service.


  5. #5

    Join Date
    Aug 2006
    Posts
    11,495

    This is hilarious, but only because I'd already ditched Citi a decade+ ago for being annoying.

    DrWho likes this.

  6. #6

    Join Date
    Oct 2006
    Location
    Hong Kong
    Posts
    15,168
    Original Post Deleted
    Still can't fathom how HSBC Payme is incompatible with FPS. But hey this is HK.

  7. #7

    Join Date
    Nov 2005
    Location
    Cramped island
    Posts
    5,097

    the 'forced' adoptation of FPS is one of the most rashly executed thing i can remember from hkma..
    if you think citi is bad, you shld see how dbs screwed up my account because of the FPS opt in and started sending my OTP and letters to some unknown address in Singapore...

    the whole FPS is really badly implemented.. they never clearly educate the public which part is bank which part is the central clearing house.. the only risk mitigation you can have is the 10k limit or 1mio limit whichever your bank is choosing to implement... and cross your finger someone doesn't steal some cash from your account when you click that link


  8. #8

    Join Date
    Apr 2012
    Location
    Hong Kong
    Posts
    2,074

    this is what happens when you give KPIs to your employees. Hey we need more FPS adoption now. Ok let's make it as complicated as possible for them to not sign up.
    From what I heard, Payme is making a lot of money for HSBC, so now the other banks will copy the same. It's a pity that innovation in this country is only driven by greed rather than improve their customer experience.