I'm having problems logging into my HSBC internet banking account with the security device. Regardless of how many times I try, I get an error message saying that either my login name, password or the security code is wrong. However, I'm positive that my login name and password are correct.
I've had a similar problem in the past, but it sorted itself out after a week or two. This time it's already been several weeks. The obvious step is to call the bank, but I was wondering if anyone else had a similar experience. It's a pain and since it's already happened two times, I'm worried that even if HSBC helps me this time, it'll happen again. Any ideas?