Forget to reply, few days later i opened account in HSBC without any problem. they are friendly, from Hang Seng - i receive email where they are appologies but still no reason, another reason i read there is no law what they cannot denied to open account unless you have documents in hands, but this is law and this is instructions. The hole process took like 20 min, they give me bank card, and few days later i got CHECKS and few days later got small device to generate codes for online banking. The bank is so good, I have no idea why sister banks Hang Seng so sucks with service.
anyway, thanks for support everyone, just shared my experience.