Like Tree12Likes

New clothing option - Grana.com

Closed Thread
Page 2 of 2 FirstFirst 1 2
  1. #11

    Join Date
    Oct 2014
    Posts
    4,191

    Oh that's a shame as I just saw they can do returns through 7-11.

    https://www.7-eleven.com.hk/en/servi...return-service


  2. #12

    Join Date
    Aug 2008
    Location
    猴山
    Posts
    23,676
    Quote Originally Posted by HK_Katherine:
    Since I took the trouble to recommend this company I feel obligated to update this thread and rescind that recommendation.

    Purchase 3 dresses in the sale, two XL and one L. The L and one of the XL fitted, the other XL was too small. Tried to return and lo! No returns on sale items.

    So given the wide variation in fit and refusal to refund or exchange, I won't be using them again.
    I blame the EU for not enforcing EN 13402. If clothing were properly sized it would help to decimate the high street / mall by significantly reducing online trading costs as returns due to size would be minimised.

    http://www.dresssizes.org/images/EN1...otheslabel.gif

    Perhaps Amazon in Europe will force companies to properly size clothes.
    HK_Katherine likes this.

  3. #13

    Join Date
    Dec 2013
    Location
    Hong Kong
    Posts
    12,325
    Quote Originally Posted by shri:
    @HK_Katherine - what courier did they use to deliver to you? Curious.. as we have some logistics issues that I'm trying to figure out.

    Was it Ta-Q-Bin?
    Sorry - no idea. I could look but I'm not at home (now in Manila airport - not back until Saturday).

  4. #14

    Join Date
    Dec 2013
    Location
    Hong Kong
    Posts
    12,325
    Quote Originally Posted by merchantms:
    Oh that's a shame as I just saw they can do returns through 7-11.

    https://www.7-eleven.com.hk/en/servi...return-service
    Yes, I thought so too. But not for sale items apparently. I do understand that some people are just a pain in the neck and return things because they don't like them, but mine just didnt fit even though it was the "same size" as another dress that did fit!