it seems your experience had more to do with a miscommunication.
adults really shouldn't be ordering from the kids menu (if its specified for an age group) and the server should have told you this at the time of your ordering not when paying the bill.
why cross the road and go to Ruby Tuesdays when you could have gone to Dan Ryan's in HC....? Dan Ryans are much more kids friendly....
It is not a HK thing ....
Try ordering from the kids menu as an adult in a restaurant in France....them come back here and post.
It's not HK bad service. it's just bad service.
While we are at it, had an excellent service the other day at Chez Patrick Deli in Wan Chai. Really very good service, Two Thumbs up.
Isn't a kid's menu more like preferential treatment for kids? Like a bar holding a ladies night and serving cheap drinks to women but requiring men to pay full price.
Unless there is a specific statement on the menu that says "children under the age of 12 cannot order from this menu" probably not. Thing is, according to the website menu, it says that you have to be under 12 to order from the kids menu.Original Post Deleted
Also, as you full well know its not about going to jail, as you will not have committed a criminal offence. There may be breach of contract though, and damages would have to be paid (or specific performance, depending on the circumstances).
Isn't Dans in HC closed ?
I'm not sure what the complaint is about... It seems the OP ordered and got the food from the kids menu and doesn't mention any overcharging. They only warned him that he shouldn't order from the kids menu presumably the next time he visits.
The restaurant just needs to indicate it clearly on the menu and not take the order in the first place. It's ridiculous to talk about discrimination... Whether a restaurant allows it or not is simply policy and it's no different than offering senior's discount. Frankly it sounds like a tempest in a teacup to make a big deal about it.
So they should change the kids' menu to "kids and pregnant women and domestic helpers"?Original Post Deleted
Right. I can see that one flying.
Looks like the manager did explain policy so things would be clear next time. There's nothing to indicate that the manager was even rude, and certainly the OP wasn't magically charged more than what had been ordered.
Really don't see the big deal here, but then I am not the kind of person who would ever order food for an adult from the kids menu anyway. If I'm not hungry, I don't eat, get a drink, order a starter, or eat some of my partner's food. It's not the end of the world.
Some customers are worth keeping. Some are not. I'm not sure what the OP falls into, but doubt that many people will take his story all that seriously given the trivial nature of the complaint.
Last edited by jgl; 19-11-2013 at 05:22 PM.