I read that too. Would love to hear a first-hand account of the McDonald's experience from a GXP'er.
I liked the self serving movie ticket-like machine. Seems like the way to go considering the meters long line up. Not exactly the biggest breakthrough, but that was a large efficiency improvement. Not to mention, each machine saves $30/hr for McD if you look at it from their perspective.
Last edited by Creative83; 01-01-2016 at 05:05 PM.
MX (the newer, rebooted Maxims) have these machines. Every time I go there, the queue for the machine is always empty. I guess the locals prefer the live person queue -- in a way it is friendlier/quicker to correct mistakes rather than pressing back buttons/going through menus on a screen.
I love all the automation, now how about getting everyone to use the autotoll please!! If we can order tickets & food without a person involved, surely we can all drive a car with autotoll and avoid having to stop on the roads----saves fuel...saves time...less pollution.
Autotoll during peak time causes more jams LOL
If all 8-10 lanes were Autotoll and everyone zoomed through the gates merging into 2 lanes, it would be havoc. Cash paying cars stop and pay, it sort of staggers the cars a bit.
Back to MCD, if and when i want a MCD, i'll stick to my lovely Big Mac meals, no need to change it by adding all kinds of different stuff to it.
If I wanted a fancy burger I would go to a regular restaurant