Are all HK Travel Agents blithering idiots?

[bookblogger]

I did like Rod Kingston & Emu

[HKFella]

What are they suggesting you do that is not acceptable? My mind boggles

Even within your own country - I was once told by a BT customer service person that there was no such place as Hull (which officially is correct but NO ONE calls it by its real name).

This reminds me of a time back when flying on business on full-fare flexible, endorsable, tickets was not too uncommon. On one such trip to UK, I called BA in London to ask if there'd be a seat for me on the first available flight to Dublin on the 27th morning, and the fellow immediately shot out an explanation that finding a seat on an available flight would of course be a tautology if I were to think about it and asked if I would like to rephrase whatever I wanted to ask. He was right of course, but he should have guessed I wasn't calling for an English lesson but to book a seat. Anyway, I hung up and called Aer Lingus instead and decided to stick to my original wording just to see. In a couple of minutes I was booked and AL earned the revenue. Got me wondering about possible underemployment at BA.

[HKFella]

It is my understanding that Amex Platinum holders are a dime a dozen in Hong Kong. In order to get 'out-out-the-box' service in HK, you need to be an Amex Black cardholder.

That's what I was thinking too. Concierge style Black service might stand a chance - they are less bound by computers and scripts. They can make a few phone calls around.