Seoul to HK RT luggage lost - rights ?

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  1. #1

    Join Date
    Mar 2010
    Posts
    6,811

    Seoul to HK RT luggage lost - rights ?

    My friend's luggage lost on flight from Seoul to HK, carrier China Eastern.
    Perhaps it will resurface soon and they will deliver it.
    I just wonder what are the immediate rights ?
    Like can we go and buy underwear and other basic stuff for a certain amount ?
    Thanks !


  2. #2

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    Check the conditions of carriage? Why not just ring up and ask? Or look at whatever form you got when you reported the luggage lost (when BA lost mine last week, it was clearly stated on the form what I could buy)

    Last edited by MovingIn07; 26-07-2011 at 08:09 AM.