The problem with people coming on here with complaints about airlines is that they are usually based on one incident (which is often to do with the ground staff anyway and not always the fault of the airline). I have had bad incidents with many airlines, but I have also had pleasant flights with many of the same ones. Things go wrong sometimes, its not worth losing sleep over after the event.
My latest moan - HK Airlines. On the flight I asked the stewardess at the front where the baby changing facilities where. At the back of the plane she said. Went to the back, at the front the stewardess there said. Went back to the front. We don't have any facilities she now said. After about 15 mins, and probably related to the wonderful aroma that was by now wafting around the plane, she came back to say she had made a mistake and there were facilities at the back. My wife then decided, being a stubborn sod and given that there was only about 30 mins to go on the flight, we would not change her. So if you were on that plane apologies for the smell