Zuji Zuji .. thout shall not honour

[PDLM]

due to other cirumstances, I needed to cancel the flight anyway so have reneged on the deal and will be refunded without penalty ...

OIC - so you want them to be forced to honour the terms of the contract if you so demand, but for you to have the right to renege on it at any time, is that it?

[clip_my_wings]

OIC - so you want them to be forced to honour the terms of the contract if you so demand, but for you to have the right to renege on it at any time, is that it?

sounds like good consumer protection to me

actually if they decided to apply a penalty fee i would of accepted it. however as terminating the deal suited both parties i think we came to mutually beneficial arrangement ..

and as zuji acted so honourable im going to be using them in the future

[girl-in-asia]

I had problems with Zuji but at least they are contactable and usually I can get problems solved finally. I'm still using Zuji now and am happy with it. Except their preferred card is Visa and I usually use Amex or Mastercard.