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Can I reject a flight due to change of transport mode ?

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  1. #1

    Join Date
    Mar 2010
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    Can I reject a flight due to change of transport mode ?

    Say I book a flight with an airline because they operate Dreamliner on that route, what if they change the aircraft, can I say no, that's not what I have booked ?
    Can I demand to rebook me on the next Dreamliner ?


  2. #2

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    Jan 2010
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    I don't think so, no. You might be able to try if the product you booked is vastly different, like new business class vs old etc.


  3. #3

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    Quote Originally Posted by Morrison:
    Can I demand to rebook me on the next Dreamliner ?
    Unfortunately computer said NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, unless you pay full ticket price for a new booking.

  4. #4

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    Quote Originally Posted by chuckster007:
    Unfortunately computer said NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, unless you pay full ticket price for a new booking.
    You work in that industry ?
    It's weird that I can't buy a specific product

  5. #5

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    May 2008
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    happens all the time CX announce it as : 'due to aircraft rotation'
    always creates a problem when people booked PE and then there is no PE only Y on the replaced aircraft

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  6. #6

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    Original Post Deleted
    Hi Britney, THE Britney, lol
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  7. #7

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    The Conditions may include, but are not restricted to:

    Rights of the carrier and limits on the carrier’s liability for delay or failure to perform a service, including schedule changes, substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the carrier to notify passengers of the identity of the operating carrier or substituted aircraft.

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  8. #8

    Join Date
    Sep 2013
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    you can try calling and asking for a flight change
    it is not unheard of to get changed - but as others mentioned - under the COC, there is technically no change allowed

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  9. #9

    Join Date
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    Quote Originally Posted by Morrison:
    You work in that industry ?
    It's weird that I can't buy a specific product
    The way the airline thinks about it, the product is a business class service between two locations. Contractually, they could put you in the regional recliner and fly you all the way to Sydney and the only recourse you'd have is false advertising. You might have a shot at a rebooking free of charge on a different date as a goodwill gesture, but even that is questionable if they changed a 787 to a 777 or A340.
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  10. #10

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    Apparently is Qatar also famous for changing equipment often:
    https://youtu.be/mOyd9Ci6x_g