Like Tree4Likes
  • 2 Post By mucaari
  • 1 Post By drumbrake
  • 1 Post By Paxbritannia

Fiji Air idiocy

Reply
  1. #1

    Join Date
    Jun 2018
    Posts
    1,063

    Angry Fiji Air idiocy

    So Fiji Air have cancelled their whole schedule from HKG until April but are refusing any sort of refund (except the tax) on tickets booked recently for Dec/Jan. They are offering a voucher valid until June.

    No call centre to call, and only one liners coming from them on email sporadically.

    Definitely feeling very scammed by them. I have travel insurance but only for me, and two sets of tickets were booked. I should have success with a credit card charge back right? Airline are pointing to Ts and Cs on cancellations but when there are no credible avenues for using the purchased ticket for 7 months its beyond a joke.

    Anyway, everyone should avoid these fuckers at all costs in future.


  2. #2

    Join Date
    Dec 2006
    Location
    Tsuen Wan
    Posts
    994

    yesterday, after almost two years got a reply from kiwi = fiji??? lol
    what is there to understand???
    Name:  mmexport1660268498706.jpg
Views: 840
Size:  62.2 KB


  3. #3

    Join Date
    Apr 2019
    Posts
    1,977

    Credit card charge back. Should be very clear if the airline is unable to offer you the product that you purchased.

    Sage and aw451 like this.

  4. #4

    Join Date
    Aug 2006
    Posts
    7,243

    Kiwi.com are notorious for not giving refunds / messing up flight bookings.

    aw451 likes this.

  5. #5

    Join Date
    Aug 2013
    Location
    The World
    Posts
    1,922

    Do a chargeback. When were FJ meant to resume HK flights? I don't think they've been operating since 2020?

    aw451 likes this.

  6. #6

    Join Date
    Jun 2018
    Posts
    1,063
    Quote Originally Posted by Paxbritannia:
    Do a chargeback. When were FJ meant to resume HK flights? I don't think they've been operating since 2020?
    They were happily selling a full schedule November onwards until 1 August when they cancelled Nov and Dec, and then 8 August when they cancelled 1Q-23.

    Horribly expensive Qantas flights here we come...

  7. #7

    Join Date
    Jul 2006
    Posts
    3,864
    Quote Originally Posted by Peaky:
    They were happily selling a full schedule November onwards until 1 August when they cancelled Nov and Dec, and then 8 August when they cancelled 1Q-23.

    Horribly expensive Qantas flights here we come...
    Selling when they haven't been operating for years?

    Many on here would claim that's fraud.