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airline compensation for cancelled flight

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  1. #11

    Join Date
    Nov 2017
    Posts
    775

    It was in HK... so naturally it would be in HKD.


  2. #12

    Join Date
    Aug 2022
    Posts
    337
    Quote Originally Posted by redslert:
    All airlines are slow to pay.
    I had to constantly chase BA to payout and they drag it out to the very last date.

    CX ground staff was fine to pay $500 cash at HKIA for my wife's 'taobao' suitcase being only slightly damaged.
    I was like wow... but that was 2019.
    they probably decided the suitcase was not worth it, otherwise they would appoint an agent to get it fixed

  3. #13

    Join Date
    Jun 2011
    Posts
    2,126
    Quote Originally Posted by redslert:
    It was in HK... so naturally it would be in HKD.
    Slightly different than my case, I was asking for something like 11000 HKD (all our luggage were damaged).

  4. #14
    Quote Originally Posted by RobRoy:
    Finnair is notoriously bad to honor the EU261 rules, slow to pay, or not paying, it's a calculated strategy from their side. There are companies that will take a cut of your money that will process the request on your behalf, as they have lawyers to threaten Finnair the payment success is higher.

    In i similar way I threatened Cathay to take them to the small claims court citing a reference case under global aviation practices that Cathay has signed up to, after this type of threat I was suddenly paid the full amount instead of a partial payment for my broken luggage. Again this is strategy from their side to try to make us accept lower compensation.
    What was the reference case?

  5. #15

    Join Date
    Jun 2011
    Posts
    2,126
    Quote Originally Posted by VictoriaCity:
    What was the reference case?
    Under the Montreal Convention Saleem vs Air Canada Decision No 219-C-a-2007 para 39

  6. #16

    Join Date
    Apr 2021
    Posts
    1,126

    CX Diamond here. Everything is perfect.

    Carry on.

    ByeByeEngland likes this.

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