airline compensation for cancelled flight

[redslert]

It was in HK... so naturally it would be in HKD.

[north2]

All airlines are slow to pay.
I had to constantly chase BA to payout and they drag it out to the very last date.

CX ground staff was fine to pay $500 cash at HKIA for my wife's 'taobao' suitcase being only slightly damaged.
I was like wow... but that was 2019.

they probably decided the suitcase was not worth it, otherwise they would appoint an agent to get it fixed

[RobRoy]

It was in HK... so naturally it would be in HKD.

Slightly different than my case, I was asking for something like 11000 HKD (all our luggage were damaged).

[VictoriaCity]

Finnair is notoriously bad to honor the EU261 rules, slow to pay, or not paying, it's a calculated strategy from their side. There are companies that will take a cut of your money that will process the request on your behalf, as they have lawyers to threaten Finnair the payment success is higher.

In i similar way I threatened Cathay to take them to the small claims court citing a reference case under global aviation practices that Cathay has signed up to, after this type of threat I was suddenly paid the full amount instead of a partial payment for my broken luggage. Again this is strategy from their side to try to make us accept lower compensation.

What was the reference case?

[RobRoy]

What was the reference case?

Under the Montreal Convention Saleem vs Air Canada Decision No 219-C-a-2007 para 39

[hongkongmusic]

CX Diamond here. Everything is perfect.

Carry on.