Ah geez, I have to share this before I forget. XD
My second post or so, I think. Sorry to be negative my first time posting real content, but I'm honestly still laughing about it all, too.
I live in Mongkok and have lived here for only two weeks, so I've had trouble finding grocery items. The stores I've found are mostly small, and randomly tucked away, although I did spot a wellcome Superstore at Cheung Sha Wan that looked promising. Anyway, I was browsing ParknShop's website for store locations when I noticed they deliver! And free, if your order's over $400! Very exciting! Best of all, browsing the selection, I found lots of stuff I haven't yet seen in the half-dozen PnS stores I've visited! Lots of GOOD BEER!
Well, there's where the fun begins. I placed my meager beer order, padded it up nicely with some bulk oil and relatively expensive Japanese goods to get it over $400, clicked away my credit card #, and selected my delivery time: August 1, 7-10 PM.
At 11:30 on 8/1, I sent them a disappointed email and finally went out to buy food myself. Of course shopping isn't that much of a hassle -- a service like PnS's delivery would cost a good bit in the US, so I'm used to it -- but the waiting around sucks, and there remain a number of things from the website I haven't found. 8/2 in the morning (check out my Chinese-influenced sentence structure lol) they called me, and said sorry, the driver had had "trouble with the customer before [me]", and would I mind if they rescheduled for the same time that night? I had somewhere to be that night so I asked instead to be bumped up into the 2-6 PM delivery slot, which they kindly obliged me.
I waited around until 7, when I had to leave, fired them a fairly angry email this time, and told them to either call me the next day with a specific delivery time or cancel my order. Today, 8/3 at 11 AM, I received a phone call from the delivery guy who said he was coming up! Luckily I was home! I was so excited! XD Little treasures to be enjoyed in HK. He came up and proudly handed me my receipt and my goods (he offered to bring them to the kitchen, but my apartment's a hazardous mess right now so I declined), then grinned at me thankfully and it made me wonder if I should tip the guy. Then I realized he was two DAYS late with my order and shut the door. ^^;
Looking through my goods I had to laugh -- one of the beers was oozing from under the sealed top. Probably got shaken up a bit, or maybe stored in a hot car for a bit? However, add to this:
- Rolled wafer treats - crushed, and wrong flavor
- Lemon tea boxes - wrong brand
- Bacon - frozen
- Cheese - frozen
- Heavy Cream - not frozen, sort of lukewarm, and rather sweaty
- got two bottles of the wrong type of Erdinger beer, and then an additional bottle of the right type
- Ziploc bags -- wrong size, and smaller count box than I ordered
- missing bottle of green tea
- missing bottle of Hoegaarden
I could forgive everything but the missing Hoegaarden, obviously. :9~ Also, there was one additional bonus item: a 9-count package of "Good Nites" Pull Up Underpants, Size L (kids' training diapers)! All this on an order only about 25 items long -- of which 7 items, listed on the website as in stock, were out of stock.
Anyway, it was a pretty small order and it feels nitpicky to list every detail gone wrong, but I was finding the situation all rather humorous. Plus, I'll probably email this same message to ParknShop a bit later, so it's nice to get it typed out while it's fresh in my mind. I obviously won't be trying them again, but, like a moth to the flame, I may try wellcome's delivery, soon... >:9