Sorry to hear about your horrible experience with Pricerite. I was also shopping for a mattress this weekend and went to Pricerite in Causeway Bay and got a quote for aprrox $4800. I specifcially asked if they would exchange it if the mattress isn't suitable on a later date (as you can't tell by lying there for a minute with all the sales people staring at you!), she said no, because of hygiene reasons. So we went across the road to Ikea and it was half the price with 90 days return policy and you can change up to 2 mattresses if it's not suitable.
I don't want to generalise everything in HK, but just keep an arms length with their hard sell tactics, as the Pricerite lady was using the "time pressure" tactic as I needed the mattress by mid February...
Which Pricerite has the largest showroom in Hong Kong? Just kind of curious. I visited the one in Kennedy Town which seemed pretty big compared to the Causeway Bay basement, but wondering if there was one that was much bigger up in Kowloon or the New Territories.
not only pricerite salespersons but many others focus on short term sales. they just want to close the deal that is right in front of them and neglect the possiblity of any future sales by the same customer. just be careful the next time you shop.