I ordered a 55 inch TV and shipped it to my usual 4PX consolidation warehouse in Guangzhou (the default consolidation option offered by Taobao) - but for the first time the warehouse has refused the package! Seller tells me it's likely the package is too large but I have shipped larger items before with no issues. They tell me I need to find a 3rd party consolidator and cannot have SF ship directly to HK even with additional shipping fee supplement.
Has anyone had this issue? The SF tracking page did not give a reason for why the package was rejected at the warehouse - and I can't figure out how to contact 4PX in the Taobao app.
If 3rd party consolidator is the only option are there any recommendations? I don't need full shopping service/translation etc just someone to sign for it and reforward it on to the HK address.