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Taobao - how does CaiNiao delivery to HK works?

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  1. #1

    Join Date
    May 2009
    Posts
    6,229

    Taobao - how does CaiNiao delivery to HK works?

    I need something kinda urgently and opted for the ¥23 CaiNiao option delivered to my office.

    Does it actually gets delivered or you need to pick it up? And when and how you pay? I only paid for the item. You need a CaiNiao account?


  2. #2

    Join Date
    May 2009
    Posts
    6,229

    Little update: I did a major error "consolidation" rather then "direct delivery". So I cancelled the order (money went straight back to my HK bank via AliPay, so that worked). Then placed the order again with the direct ship option. Now the shipping price (RMB 17.50) was straight there and I could pay right away.

    I still don't know if this will be final (sounds a bit cheap). Will update....

    (my last Topexpress delivery got stuck in customs, now there for 4 days or so)


  3. #3

    Join Date
    Feb 2012
    Posts
    123
    I haven't ordered in a long time, but there used to be a $20 flat rate that you needed to give to the delivery guy upon delivery.

  4. #4

    Join Date
    Nov 2017
    Posts
    588
    Quote Originally Posted by rainylin:
    I haven't ordered in a long time, but there used to be a $20 flat rate that you needed to give to the delivery guy upon delivery.
    CiaNiao no longer have residental surcharge on any deliveries.
    You pay upfront within Taobao for direct or pay when consolidating.
    Everything have been slightly streamlined.
    emx, shri and rainylin like this.

  5. #5

    Join Date
    Nov 2017
    Posts
    588

    Also there's a CaiNiao international App which has English and links with Taobao... make life slightly easier.
    But annoying now with more Apps...
    CaiNiao is slowly separating itself from Taobao and supporting multiple online platforms... eventually IPO.
    Would make international shopping-shipping from China almost seamless because Alibaba have been building consolidation warehouses in multiple countries already.

    shri and rainylin like this.