I just want to make people aware of our experience using Seven Seas Worldwide International Shipping.
We moved from HK to UK in August 2017, after numerous disasters with Seven Seas Worldwide we received our shipping on 5th June 2018. Multiple items missing and multiple items in our boxes which are not ours.
Here's a rundown of everything from start to finish.
My husband arranged the shipping with HK office with Adzim. We wanted to pay by bank transfer, which Adzim advised yes we could. She delayed giving bank details until day of collection where she changed her story to "cannot do bank transfer. Leave the full cash balance with your boxes for shipping." Ludicrous I know. But with my husband leaving that day he felt this was his only option. He trusted Seven Seas Worldwide. I know he should not have done this and he knows too. But he did. He left $3000HKD cash in an envelope with the shipping papers on top of one of the boxes.
September 2017 (we're now in UK) we receive an email advising we have not paid our balance so our shipping is still in HK. My husband called HK office, not surprisingly they have no recollection of such a conversation. Call UK office, they will investigate. No option but to pay again. Pay £276GBP via credit card.
Receive our shipping 5th June 2018. Notice lots of items of baby clothing which are not ours. Notice we have a lot of big items missing. These include;
Kids scooter and helmet
Kids plastic table
3 designer coats
Large toy car carrier filled with cars
Shapes for VTech shape sorter toy
Husband called company. Not much help. "Take pics of stuff you have which is not yours and list items which are missing."
All in they have "lost" more than £1000GBP of our belongings and they being no help.
Been in contact with UK Tranding Standards and HK Customs and Excise.
Avoid this company if you can.