Yoga Experience Sharing in HK

[angelafloky]

Hi yogi friends,


I have been a member of Pure Yoga since January this year, I take it as a new year present for myself and I did enjoy my classes of different varieties at Pure. I started practicing yoga years ago before I joined Pure, and I once thought this membership was my best purchase of the year, so I recommended some friends to join me to go Pure Yoga Pacific Place, so that we can practice together!


However, my pleasant yoga experience became a nightmare since the day I fell from a handstand during a Vinyasa 2 class, which happened weeks ago on a Monday evening at Pacific Place. During the class, there’s a section of handstand practice. Students were asked to pair up with anyone in the classroom and to try the handstand pose. I partnered with a student sitting next to me and we took turn in doing it together. In my second attempt, I fell from the handstand with my mouth and teeth hitting the floor hard and loud. My right knee, upper lip and front teeth were in huge pain. My partner didn't assist me in the handstand and I know I can't blame him for that..

Afterward, I rushed out the classroom and asked the front desk receptionist to give me some ice. I told her that I fell and I was in huge pain, she first asked me to ask for ice myself at the Nood food counter..... but then she took me some ice anyway. That was a small class that night in the smallest classroom in PP, yet my teacher didn’t aware of my fall — not until I went back to the classroom and informed him of my injury..

I am really disappointed with the fact that when I injured, my teacher didn’t even notice, and I have to rush out to ask for ice myself — while I could barely speak at that time due to the traumatic pain. No Pure staff came up to me for follow-up and not to mention any first-aid procedure. I was suffering the pain at the center with no assistance.

It was a really terrible and traumatic experience to me and now it caused me permanent damage – after consulting two dentists, it was certified that my front tooth's root is dead from the fatal fall and I had to take the Root Canal surgery asap. I am now recovering from it but the function of my front tooth will never be the same again.

The reason I am sharing this is that I hope none of my yogi friends would suffer from anything like this again at Pure Yoga. I tried to write an email to report this incident and ask Pure to take extra precaution in class safety, first aid emergency, and pay extra alert & awareness to customers’ needs. And the feedback I received is that they cannot do anything about it now and that I should “let it go”. I was not even asking for compensation – even though the customer experience manager told me that my teacher admitted that he didn't aware of my fall at that time.

I am encouraged by some other yogi friends to take action in voicing this out, over the emails and phone conversation, he gave me an impression that it was none of their business and adopted a very cold attitude.


I have never been more disappointed at this point. Yoga should be fun and safe with a group of yogi that share the same belief, so — choose your yoga club wisely and pick a good one that care about your safety and care about what you think!!

[Cheeky Kiwi]

No sympathy from me to be honest.

If you want to do shit like handstands you got to be prepared to fall.

And when you fall don't expect trainers or staff to go all 'awwwwwwwwwwwwwwwww'.

You're an adult. Act like one. This is HK. Five demands, not one less!

[jgl]

I'm with Kiwi on this one.

I tried to write an email to report this incident and ask Pure to take extra precaution in class safety, first aid emergency, and pay extra alert & awareness to customers’ needs.

Not sure how any of this would have helped? If you do a handstand, you will probably fall. I cannot imagine that someone could reasonably fall chin first into the ground from a handstand though.

I've injured myself in group excercise classes. The instructors were not checking form, and were encouraging people to do too many reps, but the ultimate fault was mine for going along with a style of excercise that I deep down knew was unsafe.

I just ditched the classes. Took up a different style of training. I didn't feel the need to post for the first time on a new forum blaming the gym.

[angelafloky]

Well thank you for the comments. I have now learnt my lesson of not to try something that I don’t feel safe to. And I just sincerely share my experience and express my thoughts on a platform — yea maybe I was whining a bit.. well.. then I hope someone who read it would learn not to do anything stupid like i did.

To be honest, I’m not quite in the mood to whine anymore. There are already a lot to deal with that need our attention and energy. Cheers

[SonicYouth1]

No sympathy from me to be honest.

If you want to do shit like handstands you got to be prepared to fall.

And when you fall don't expect trainers or staff to go all 'awwwwwwwwwwwwwwwww'.

You're an adult. Act like one. This is HK. Five demands, not one less!

WTF

Act like a frigging adult?! What kind of planet are you on. So are you saying if I'm playing cricket and I get hit by a bouncer on the head I deserve it?!

OP, you have my sympathy in the sense that it sounds like an awful freak accident and the fact that no one even took any notice or even offered to help with the first aid is pretty awful. The trouble is, in Hong Kong I'm afraid if you wanna complain to the manager, they will do everything possible to make it difficult to do so. From "the manager never comes in", to "I don't know the managers contact or even their name, I'm just staff". Unfortunately no one gives a toss. I can suggest to try connecting with someone senior at Pure Yoga on LinkedIn, and complaining that way

[Cheeky Kiwi]

I am on Planet HK.

Technically if you get hit on the head while playing cricket you do deserve it, because hey you chose to play cricket and there is a high possibility of being hit. Take responsibility for your choice, ya?

But you probably won't be complaining in a random forum about how the park attendant did not have ice for you, or that you want to talk to the mother of the guy who bowled the ball because he wasn't aware he threw a ball that hit you, yada yada. So my sympathies for you will be much more.

Remember, I am on Planet HK. 5 wickets, not one less!

[SonicYouth1]

I am on Planet HK.

Technically if you get hit on the head while playing cricket you do deserve it, because hey you chose to play cricket and there is a high possibility of being hit. Take responsibility for your choice, ya?

But you probably won't be complaining in a random forum about how the park attendant did not have ice for you, or that you want to talk to the mother of the guy who bowled the ball because he wasn't aware he threw a ball that hit you, yada yada. So my sympathies for you will be much more.

Remember, I am on Planet HK. 5 wickets, not one less!

Poor attempt at humour, I highly doubt anyone is laughing or amused at your trolling posts

[Cheeky Kiwi]

This is a free country last I check.

[SonicYouth1]

This is a free country last I check.

Sure, but no sympathy from me to be honest. For you I meant, if you need any clarification

[amaliaxyz]

Hi
I find the comments very harsh. Why so little empathy?
Of course it was traumatic!
Yes you learned a lesson but you have the right to complain a bit. I suppose you pay a high price at pure yoga, and it is not crazy to expect a minimum of security and attention from supposedly highly trained professional instructors...
Good luck in the future, I hope everything goes well for you.