That's a treasure trove of information for identity theft scammers.
So, pretty much every single piece of information you've ever supplied to them, including information needed for cross-border pre-arrival clearance.Hogg added: The following personal data was accessed: passenger name, nationality, date of birth, phone number, email, address, passport number, identity card number, frequent flyer programme membership number, customer service remarks, and historical travel information.
Good job CX!
And as of right now, their website still hasnt been updated with anything on this...!
If you read the comments in the article, people have rung them up to ask if they are affected and customer services has not idea of the event!
so if there are identify theft.. even though hard to prove its the fault of CX, but we can still sue them i guess ? 8-)
good to live in these times...
The phishing chaps will be having a field day with this opportunity.We are in the process of contacting affected passengers, using multiple communications channels