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Cathay Pacific hit by data leak affecting 9.4m passengers

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  1. #1

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    Cathay Pacific hit by data leak affecting 9.4m passengers

    robertlempriere likes this.

  2. #2

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    That's a treasure trove of information for identity theft scammers.


  3. #3

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    Hogg added: The following personal data was accessed: passenger name, nationality, date of birth, phone number, email, address, passport number, identity card number, frequent flyer programme membership number, customer service remarks, and historical travel information.
    So, pretty much every single piece of information you've ever supplied to them, including information needed for cross-border pre-arrival clearance.

    Good job CX!
    Mrs. Jones, JAherbert and spode like this.

  4. #4

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    And as of right now, their website still hasnt been updated with anything on this...!

    robertlempriere likes this.

  5. #5

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  6. #6

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    If you read the comments in the article, people have rung them up to ask if they are affected and customer services has not idea of the event!


  7. #7

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    Quote Originally Posted by HK_Katherine
    If you read the comments in the article, people have rung them up to ask if they are affected and customer services has not idea of the event!
    Pointless calling anyone about this. Best to assume you've been compromised and move on with it.

    HK ID, Address and DOB is very disturbing to say the least.
    Mrs. Jones and emx like this.

  8. #8

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    And as expected, the shareholders taking a huge hit today.


  9. #9

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    so if there are identify theft.. even though hard to prove its the fault of CX, but we can still sue them i guess ? 8-)

    good to live in these times...


  10. #10

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    We are in the process of contacting affected passengers, using multiple communications channels
    The phishing chaps will be having a field day with this opportunity.

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