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Quarantine Hotel Refund?

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  1. #11

    Join Date
    Mar 2019
    Location
    Hong Kong
    Posts
    15

    Same here, been waiting for close to 3 months now for the refund and the hotel (Ramada Grand View) - after various procrastinating excuses including "large amount of refunds take time" - does not respond anymore. Put Consumer Council on this case now.

    rani likes this.

  2. #12

    Join Date
    Aug 2006
    Posts
    7,286

    I went through the Consumer Council and I'm finally getting my refund. It's taken 12 plus weeks, but the process has started (hotel notified their bank to refund me, and I'm waiting for the refund to arrive).

    I'd recommend contacting the consumer council. They do all the legwork for you once you have given them all your details.


  3. #13

    Join Date
    Jul 2017
    Posts
    129

    It took about 12 weeks for me to get it from the Langham TST. But I did get it.


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