Considering there are so many Indians and nonIndians affected shouldn't there be some way to flag this or escalate this to some competent authority? Probably not because if there was a way I'm sure it would have been done.
And there is no way for Mr Jaishankar to see this thread either because geoexpat is geo-restricted!
Jokes aside this is India letting itself down by presenting its worst face to visitors because these guys handle visa processing too. Out of my past experiences of government offices in India I wondered for a moment if the clerk at the counter was hinting at wanting a 100 rupee bribe to move the file!