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  • 1 Post By shri
  • 1 Post By TheBrit
  • 1 Post By drumbrake

Re-set Password Problems

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  1. #1

    Join Date
    Aug 2006
    Posts
    7,285

    Re-set Password Problems

    I need to re-set my password. However, my account is linked to an 'hotmail' email. I can access the email account, but emails about the new password from geoexpat do not arrive. Other updates from geoexpat do arrive in that account.

    Any suggestions?


  2. #2

    Join Date
    Dec 2002
    Location
    薄扶林
    Posts
    44,415

    A support ticket was created earlier an a reply sent to your hotmail account. Did you not get the response?

    PM me and I'll copy paste the response.

    drumbrake likes this.

  3. #3

    Join Date
    Oct 2010
    Posts
    23,621
    Quote Originally Posted by drumbrake:
    I need to re-set my password. However, my account is linked to an 'hotmail' email. I can access the email account, but emails about the new password from geoexpat do not arrive. Other updates from geoexpat do arrive in that account.

    Any suggestions?
    After shri has fixed your immediate problem,

    www.gmail.com
    drumbrake likes this.

  4. #4

    Join Date
    Aug 2006
    Posts
    7,285

    Yes, switched to my gmail. Had the hotmail account for a very long time.

    TheBrit likes this.

  5. #5

    Join Date
    Dec 2002
    Location
    薄扶林
    Posts
    44,415

    Let me know if you have any further problems.

    Seems like the password reset emails get binned by hotmail... also not sure why the support ticket emails don't end up in your inbox.