Sorry I don't have any info, when ware blocked we can't report, when we plug back into non blocked internet, the page refreshes and the site loads, loosing the info you want. Maybe that needs rethinking.
Iirc there is a link to the service desk on the block page
Can you PM me your RAY ID when you see the blocked page? I cannot search partial IP addresses and do not find any thing for HKUST addresses. May be they're routing through a security provider which might be tagging you as a bot ...
Will do this next time it happens. Right now all seems fine as I am connecting from there. Thanks Shri.