i made a one off purchase on line several months ago and to my surprise i recieved an e mail today that they have again debited 220HKD from my credit card and i will have a rolling monthly debit thereafter for a subscription i dont want.
i replied that i wish to cancel but no reply from them.
I contacted BEA today to try to at least stop future debits by this merchant but was told by credit card hotline to simply contact the merchant and get them to cancel the direct debit. I told her i tried that and it did not work . She said they had no way to stop my card being debited.
Can anyone give advice - i just want the bank to refuse future payment by this merchant , the debit made already i can write off .
Thanks