I had over a month ago booked Kevin at Pawfessionals to come and walk our dog for three weeks over the Christmas period. We exchanged a number of emails where he detailed how long the walks would be and seemed very understanding and professional. He sent me his contact details and phone numbers and said they would definitely be in touch.
They were supposed to start today and I haven't heard from them at all. This is despite numerous emails, phone calls, voicemails and messages from my end over the past few days. His phone number just goes directly to voicemail.
I am VERY DISAPPOINTED in their service as this has left me stranded (I'm now 9 months pregnant and cannot walk our dog to the same level that she deserves to be walked). If something has happened and they are no longer able to walk our dog he should have called to inform me so I could make other plans. This is NO WAY to run a business.