i wanted to get some pictures printed in Central +so came across the shop at 44 Stanley Street. i asked them to print one 5R picture from a thumb drive i had.
they said it cost $28 (even though said $10 on price list) but after a day of house hunting i just agreed and paid.
One hour later when i went back to collect the picture it was very blurry +they had chopped part of the picture off. I told them it was unacceptable and i'd like a refund.
The owner suddenly went BALLISTIC! he pushed my handbag off the counter -spilling everything over the floor, and shoved my face screaming "YOU STUPID FUCKING TOURIST! ITS ONLY$28, GO AWAY!"
i started screaming as i was in complete shock. no-one helped, every-one just left the shop. As i bent down to pick up my things the guy kicked my stuff and continued shouting at me. "Why you stupid people argue with me about money!" fyi, all i said was the print was unacceptable and i wanted a refund!
I immediately called the police. Then his assistant started also screaming at me +i got very scared. I was the only one female in the shop +the two chinnese male sales assistants. I told him, if you wont give me the refund, give me the picture +a receipt back. he threw the now cumpled picture at my face+i grabbed the receipt off the table and ran out the shop, fearing for my life!!!!!
I called the police but they dont seem to care! I told them i want a copy of the cctv image so i can prove they assulted me physically +verbally and the police said they would talk to them +call me back. That was 3hours ago and still nothing ;-(
i'm sitting in my hotel, still shaking and really upset. i'm considering moving here but if this is how HK is i really am re-thinking my plans.
What is my legal advise? i am scared that this man may do something worse to the next innocent lone female who enters.
i am so upset this happened.
please can some-one advise what i can do........