Dear GeoExpat Community,
We had some damage caused by the removal company, <sni>, and are currently going through an insurance claim. <snip> requests for an expert report to be filed in support of our claim. However they do not advice on who to contact and how to go about the process.
Would any of the community have experience with working with an expert who can assess and write up such a report of damage to furniture? Who pays for the expert costs? What's your experience been if you've experienced something similar?
Any recommendations on who to contact and advice would be highly appreciated. The matter is quite urgent.
FYI - thinking about using a moving company? Stay away from <snip>. Their level of service, support and duty of care and concern for us as a client has been absolutely shocking. Even if others might have had a good experience, we sadly, have been treated appallingly. They have operated as 'cowboys' and simply do not respond to any of our correspondence or concerns.