i got a call on friday night from a collection agent stating that i owed $5.5k for netvigator and another $1.5k for nowtv...
this is what happened:
when i first opened my centre, i got netvigator connected. within 6 weeks they started a promotion that offered a free notebook... so after dozens of calls, they agreed to give the the notebook BUT, i'd have to get my current connection terminated and they would reconnect me with a new connection (sounded stupid to me but ok)....
so guy shows up. takes out one functioning modem. puts in new functioning modem.... then INSISTS that i take nowtv, too! i say, this is a learning centre... there IS NO TV....but he insists... so i've been storing this damned box since oct 2008...
i have now discovered that they NEVER DISCONNECTED the first connection (which is what i've been paying in person at 7-11)... they've been charging my credit card for the second connection (when my credit cards were stolen in bkk in september is when the bills stopped being paid) and now they say i owe THEM money...
my thinking is this: not only do i NOT owe them money, but they should be refunding what was taken off of my credit card from october 2008 until sept 2010....
a bunch of bloody crooks!
i went and spoke to my neighbour, a lawyer, who has said that he's been arguing with them too over something similar.
good luck!