Nagivator and NOW TV

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  1. #11

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    Quote Originally Posted by KnowItAll:
    Sunnie,

    Two decoder box explains it ..

    Back to your problem. How about calling them and saying that you really do want the cable / internet and if they cannot deliver, you'll switch to Cable TV?
    Done that last nite. Actually, the shop assistant told me to call them and get mad with them. So i told them that I want to spend money with them and if in 2 days, they can't get back to me, I'm heading for the competitors. But hubby really wants his premier league....Maybe, might call them today again.
    Last edited by sunniefaith; 10-07-2007 at 09:01 AM.

  2. #12

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    When you call them .... ask to speak to a supervisor. This usually motivates their Customer Service guys to pay a little bit more attention and fix your problem, in my little experience with them.


  3. #13

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    Quote Originally Posted by KnowItAll:
    When you call them .... ask to speak to a supervisor. This usually motivates their Customer Service guys to pay a little bit more attention and fix your problem, in my little experience with them.
    Thanks! Will call them today again....

  4. #14

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    As KIA says, two decoder boxes essentially means you are buying two of everything - this is a streaming service, not a broadcast one. HOWEVER, if you don't have enough wires within your property to your apartment then that is going to be a bit of a show stopper, regardless of whether PCCW has enough capacity to the building.


  5. #15

    Is Star World available via Cable or only NOW?


  6. #16

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    Only on Now (see below).

    Cable TV's channels:
    01 Preview (Audio 2:CRI Multilingual Service)
    04 Traffic NT Channel (Shatin & Tsuen Wan) (06:00-19:59)
    (Audio 1:CRI News Radio)
    05 Traffic NT Channel (Tuen Mun Highway)(06:00-19:59)
    (Audio 1:CRI Easy FM)
    06 Weather
    (Audio 2:CRI Chinese Service)
    07 i-CABLE Top News
    08 i-CABLE Finance Info Channel
    09 i-CABLE News Channel
    10 i-CABLE Live News Channel

    41 Movie 1
    42 Movie 2
    43 HMC 1
    44 HMC 2
    46 MGM
    47 TCM

    60 i-CABLE Sports Times
    61 i-CABLE Super Soccer Channel
    62 i-CABLE Sports Channel
    63 Ch.63
    64 i-CABLE Soccer Betting Channel
    65 i-CABLE Odds Express
    66 EuroSportNews

    69 CNN Headline News
    70 CCTV-News
    71 CCTV 4
    72 CCTV 9
    73 ETTV Asia News
    74 CNN
    75 BBC World
    76 Channel NewsAsia
    77 Bloomberg TV
    78 CNBC Hong Kong
    79 Phoenix InfoNews

    165 NBA TV
    166 PGA Tour
    167 TEN Sports
    168 Neo Sports

    141 The Filipino Channel

    144 Zee TV
    145 Zee News
    146 Zee Cinema
    147 Zee Music

    11 i-CABLE Children Channel
    12 i-CABLE Entertainment Channel
    13 i-CABLE Entertainment News Channel
    14 CABLE No.1 Channel
    15 Creation TV
    16 Cartoon Network
    17 ETTV Asia
    18 i-CABLE Channel 18
    19 Macao Cultural Channel
    20 The Pearl River Channel
    21 SUN TV
    22 AXN
    23 China Travel & Economic Channel
    24 The GOD Channel
    25 Animax
    26 SZTV
    27 The Interactive Channel - Health & Lifestyle
    29 Trinity Broadcasting Network
    30 Boomerang
    31 Da Ai Television
    32 CCTV-11-Opera
    33 MTV SEA
    34 MTV Mandarin
    35 VH1 India
    36 KBS World
    37 MTV China

    51 Horizon
    52 National Geographic Channel
    53 Discovery
    54 Discovery Travel & Living
    55 Animal Planet
    56 Nat Geo Adventure
    57 Discovery Home & Health
    58 Discovery Science
    59 Discovery Real Time

    132 Asia Plus
    133 Fashion TV
    134 JET TV
    135 Soundtrack Channel
    136 Animax
    137 Phoenix Chinese Channel
    138 F MEN
    139 Nickelodeon

    148 NHK World Premium
    149 Arirang TV
    151 Deutsche Welle-tv
    152 TVE
    153 Australia Network
    154 NHK World TV
    155 RTPi

    80 CAT Preview
    83 CAT 83 #
    84 CAT 84 #
    85 CAT 85 #
    86 CAT 86 #
    87 CAT 87 - Bad Boy TV
    88 CAT 88 - Channel Blue
    89 CAT89 - Naughty Girls
    90 CAT90 - Adult Club Channel
    91 CAT91 - Super Sex Channel
    92 CAT92 - Cosmos Plan

    NOW's channels:

    111 HBO Hits
    112 HBO Family
    113 HBO Signature PLUS 1
    114 HBO Signature
    115 HBO
    116 Cinemax
    117 STAR MOVIES
    119 Turner Classic Movies
    122 MGM
    123 Hallmark Channel
    134 China Movie Channel
    137 Mei Ah Movie Channel
    138 Mei Ah Asian Drama Channel
    139 STAR CHINESE MOVIES

    669 Lucky 88
    682 Golf Channel
    683 Golf Tour Channel
    684 ESPN
    685 STAR Sports
    686 now Sports 1
    693 ESPN STAR Sports Cricket Live
    695 Eurosport
    696 Eurosportnews


    316 CNN International
    317 CNN Headline News
    318 FOX News
    319 CNBC
    320 BBC World
    321 Bloomberg Television
    322 Channel News Asia
    323 Sky News
    324 24-Hour ATV News Channel
    326 Euro News
    331 now Direct
    333 now Business News Channel
    365 Deutsche Welle
    366 Phoenix InfoNews Channel
    370 CCTV-9
    371 ETTV Asia News
    375 Traffic Channel
    376 Weather Channel

    901 Ice Fire
    902 Blue Dream
    903 Channel Adult
    904 Playboy TV
    905 5X Channel

    501 now shop
    503 Panda Channel
    505 now Game
    511 Animax
    512 AXN
    523 FOXCRIME
    524 FX
    525 Crime & Investigation Network
    527 Asian Food Channel
    528 STAR WORLD
    529 BBC Entertainment
    530 Zone Reality
    531 E!
    532 Fashion TV
    535 ETTV Asia Channel
    536 EAST-TV
    538 Jia Yu Channel
    539 Dim Sum TV
    540 Xing Kong
    541 Australia Network
    542 CCTV-4
    543 Southern Television
    545 Creation TV
    547 Beautiful Life TV
    548 Phoenix Chinese Channel
    553 Soundtrack Channel
    554 MTV Southeast Asia
    555 CHANNEL [V] International
    556 CHANNEL [V] China
    557 CHANNEL [V] TAIWAN
    581-595 DMX MUSIC

    209 Discovery Channel
    210 Animal Planet
    211 Discovery Science
    212 Discovery Real Time
    213 Discovery Travel and Living
    214 Discovery Home and Health
    215 National Geographic Channel
    216 National Geographic Wild
    217 Nat Geo Adventure
    223 The History Channel
    262 Voyages

    441 Disney Channel
    442 Playhouse Disney Channel
    443 Cartoon Network
    444 Nickelodeon
    446 Boomerang
    448 Baby TV
    450 Hong Kong Disneyland Channel

    805 TVBN
    806 TVBN 2
    807 TVB Drama
    808 TVB Enterainment News
    809 TVB Classic
    810 TVB Lifestyle
    811 TVB Kids
    812 TVBM
    813 TVBS Asia
    814 TVBS News
    815 TVB8
    818 EEG Channel
    825 GOALTV 1
    826 GOALTV 2
    836 Mainland News
    852 SZTV
    853 South East Television
    854 MAS TV
    865 NHK World TV
    898 TVB PV Info

    714 TV5MONDE Asie
    794 STAR PLUS
    795 STAR NEWS
    796 CHANNEL [V] India
    797 STAR ONE
    798 STAR VIJAY

    Last edited by PDLM; 10-07-2007 at 11:28 AM.

  7. #17

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    Not bad...

    Sunnie... if you're paying about HKD 600 a month over a 24-month period for 2 decoders, all channels and broadband internet... that's not bad at all. As PDLM says, you're getting two streams and that's the fact of life here in HKG when it comes to wanting watch TV in two rooms... which is ridiculous but reality. You might want to find out about how to use only one decoder box and share it between two TVs in an effort to cut down on the number of streams that your apt can handle. But that will create other tech issues... there's a thread on the tech forum that discusses it.

    A few queries: 1) could you tell me what the name of the package was, if there was one, 2) do you know what speed they were offering for the broadband and 3) where did you go to negotiate the deal, because the telephone sales people I've spoken to are useless.

    I am in DB but will head to HK Island tomorrow as I haven't seen any NOWtv people for the past week or so out here at the enclave. However I'm just dreading that the same will happen to me... after the effort to negotiate the package and only to find out later that my apartment is not wired to receive two NOW boxes and broadband. Aarrgh.

    After last week's meltdown at IKEA's incompetence, I am barely ready for another war with minimum wage staffers who are hostage to their corporate's inefficient and illogical systems in the provision of (somewhat) essential services/product areas. Must go to bed early and rest up.


  8. #18

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    Quote Originally Posted by twlewis:
    you're getting two streams and that's the fact of life here in HKG when it comes to wanting watch TV in two rooms... which is ridiculous but reality. You might want to find out about how to use only one decoder box and share it between two TVs in an effort to cut down on the number of streams that your apt can handle. But that will create other tech issues...
    More to the point it will mean that the two TVs will only be able to show the same channel. The whole point of getting two decoders is to be able to watch different channels simultaneously on two TVs. If all you want is the same channel on two TVs then just get one decoder and work out how to get the signal to both TVs. This is not technically impossible. I don't see how any of this is ridiculous.

  9. #19

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    I guess I was referring to the fact that it's ridiculous for a company that offers a technical solution with such limitations to become the predominant content distributor when clearly the technology of coaxial cable is superior for end users in terms of flexibility of consumption. Perhaps I should have said "unfortunate" instead.


  10. #20

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    Did anyone elses Now Broadband and Now TV crash last night for about 30 minutes?