I recently moved back to HK after a 2 year hiatus to find that my previous mobile phone provider had been charging my Cathay Pacific Amex for the line rental whilst I was gone.
This is despite my best efforts to cancel the contract prior to leaving 2 years ago (I had one month to go and I was told it would expire and I would have the last month to settle).
Hence I have paid xxxxxxxx company over 11K HKD over the past 2 years.
I have been arguing with them all week and we have come to a stalemate where they say they will reimburse me for 6 months of payments.
Do I have a legal leg to stand on here since I have no proof that I asked them to disconnect me and was given wrong advice?
Any ideas or thoughts from people who might have been through similar situation?