Does ANYONE have a good contact in HSBC who gets things done?

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  1. #31

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    I get a message saying I do not have sufficient transfer limit and a link to a form to fill in.


  2. #32

    Join Date
    Jun 2005
    Location
    Hong Kong
    Posts
    23,205

    So fill the form in and mail it to HSBC. Why is that so hard?


  3. #33

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    Because I already did it once, and then they decided because i had not done a transfer in 6 months it expired. That's my beef. Filling in the form the first time was a pain, having to do it repeatedly when I travel extensively and am not always available to go into branches/mail stuff in HK etc is stupid.


  4. #34

    Join Date
    Jun 2005
    Location
    Hong Kong
    Posts
    23,205

    I'm missing something here. Why do you need to go into a branch?


  5. #35

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    I don't - as noted above I can also mail it, but even that is not convenient when out of the country! And it takes 3 days to become effective, so I want something that is there, ready for when needed, not something that expires without warning and then cannot be reinstated for days! As my OP noted I was actually in Australia when I was trying to do this first transfer (from HSBC HK to HSBC NZ in my own name, for god's sake, not even to a third party!) so if I had mailed the form and then waited it would have been over a week (more like two knowing Aussie mail).


  6. #36

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934
    Quote Originally Posted by MovingIn07:
    Well I think I just about managed to transfer my deposit for the junk trip to scotchdrinker ...all of 200HKD I just yelled alot at the guy on the phone and asked for his manager and in the end they said they would do it as a "special case" so I hope it turns up! Have finally given in and filled in the form again so I hope it lasts longer than 6 mths this time.....
    In response to the person who put the negative feedback ""Yelling a lot" can help?!" on this post of mine, well, yes, actually it can. Try it sometime! I have tried being patient and objective here in HK but get absolutely nowhere. Getting angry appears to be much more effective as a last resort. Crying may work, but probably not over the phone.

  7. #37

    Join Date
    Jun 2008
    Posts
    16

    Need a private banker

    I'd love a couple of contacts who can get things done and actually explain the rules to me.

    I've gotten pretty frustrated with the run-around I have received at different banks. It seems like many of the ancillary people who approach you when you enter a branch don't know much. So, I have gotten what documentation they requested together and come back and still don't have everything b/c someone else wants another form.


  8. #38

    Join Date
    Mar 2007
    Location
    Gold Coast Marina
    Posts
    17,934

    If you meet the criteria, I would sign up for an offshore premier account (at the Queens Road main office, with totally english speaking staff) then get THEM to open you a local premier account for day to day transactions. But you need at least 1m HKD to qualify. So far (touch wood) I have found the offshore people to be heaps better than the locals.


  9. #39

    Join Date
    Apr 2003
    Posts
    12,383

    >> I'd love a couple of contacts who can get things done and
    >> actually explain the rules to me.

    If you're really pissed off ... try sending a registered letter to the chairman. Works wonders when it gets forwarded down the food chain "From the Chairman's office" ....


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